Having RMM software is good. Outsourcing it in SaaS mode is better! Economical, more secure and more flexible, the SaaS (Software as a Service) mode has many advantages. We have listed 5 of them in this article.
Safety and security
In SaaS mode, your RMM software is hosted on a provider’s cloud servers instead of being installed on your servers and computers. This means you don’t have to worry about any malfunctions on your devices (breakdown or incident for example) or the software itself. What’s more, the professionals who host their customers’ data make cyber security a priority. They have powerful and hyper-secure servers, as well as highly qualified human resources whose security is their business, two elements that are difficult to combine in a company. If you are an SME, then you benefit from the same level of security as large accounts.
This is another major advantage of opting for an RMM solution in SaaS mode: the savings. Thanks to SaaS, you first save on hardware because you don’t need to have a dedicated server in your company, nor particularly high-performance computers adapted to the software. Nor do you need to buy the software licence(s) (in a local solution you need one licence per user), or even pay hardware installation fees.
Forget about the costs of updates and maintenance. RMM software requires regular updates to be fully operational… which can quickly become expensive. As a result, going SaaS is much less expensive than deploying your RMM software in-house. With the SaaS mode, you only pay the price of a subscription, which amounts to a right to use the software, in which everything is included. All you need to do is check the terms and conditions of your subscription contract. The price depends on the number of users, the number of monitored machines, the resources and the functionalities you use.
On the other hand, as SaaS is a service, it represents an advantage in terms of accounting: its cost is not considered as a capital expenditure (CAPEX) but as an operating expenditure (OPEX) deductible from the company’s results.
Another major advantage. In SaaS mode, your software is accessible anywhere, anytime, and from any device. All you need is an internet connection and access codes. A solution that facilitates mobility, teleworking and collaboration. Some solutions may also offer a mobile app, an additional asset for accessibility.
Speed of installation and ease of maintenance / Installation and maintenance
In a word, you don’t have to do anything! Your service provider takes care of the maintenance and updates of your RMM software: you benefit from a 24/7 operational tool. No more compatibility problems or differences in treatment between different employees: all users use the same version. The deployment and implementation time is also a real advantage, as it is very short. In just a few minutes, your RMM software is installed on all the machines to be supervised (servers, workstations, VMs, printers, routers…) and ready to use.
The flexibility of the contract
With the SaaS mode and its subscription system, you only pay for what you consume (functionalities, number of supervised machines, number of users…). You can therefore negotiate a tailor-made contract with your service provider according to your needs. What’s more, nothing is set in stone: in SaaS mode, subscriptions can be upgraded to adapt to your company’s needs: new employees, new expectations, etc. Finally, the fact that you pay by subscription (usually monthly) gives you the freedom to change service providers whenever you want. However, find out about the conditions for cancelling your subscription.
With RG System, control your RMM software remotely!
Thanks to the SaaS mode, access your RMM solution anywhere and anytime. Your software is installed and ready to use in less than 5 minutes! For your working comfort, you can customise your Dashboard and thus have access to all the information essential to your activity: disk, processor and network status, as well as alerts and tickets.