ISL Online
ISL Online is a secure and reliable remote desktop application that allows you to support your customers or access unattended computers. It’s affordable and it just works!
Cloud
hosted
Multi
tiered
GDPR
compliant
Distributed since 2021
Why do we recommend it ?
ISL Online is the most reliable and secure Remote Access software available on the market.
It can be used as SAAS, on premise or hybrid ans it’s affordable.
Key features
- A full-featured set of software and services (remote support, remote access, live chat and online meeting available on Windows, Mac, Linux and iOS and Android mobile environments)
- Cloud & Self-Hosted Plans Available
- A simple, affordable and flexible pricing offer in subscription or purchase.
- Unlimited number of operators, stations and remote machines
- Hosted on 106 servers in 50 data centres around the world
- 99.95% Uptime Guaranteed (average of 99.9837% over the last 11 years)
- Offer the Highest Security (End-to-End encryption, GDPR compliance, ISO certified, 2FA, Regular security audit,...)
- Excellent reviews (4.8/5 on G2 and 4.7/5 on Capterra)
- Perfect alternative to Teamviewer and LogMeIn
Access hundreds of computers anytime, anywhere
Set up permanent access by installing a remote access agent on any Windows or Mac computer.
Securely connect and perform remote maintenance on any server or computer on your list or exchange files
Optimise your customer service
- We don’t set the limits, you do
You can install ISL Online on an unlimited number of computers, create any number of users and support any number of clients - Connect anywhere, no matter the device
ISL Online is platform independent. You can access and control any Windows, Mac or Linux computer in seconds from your computer or mobile device. Or offer support to mobile device users - Easy for you and your clients
ISL Online makes it easy for your clients to join a remote session by clicking on a link in an email invitation - Enrich your support with Live Chat
Give your clients a chance to contact you through live chat and start a remote desktop session with a single click - Maintain peace of mind at work
Our built-in security keeps your data safe and your sessions secure, while our uptime (well above the promised 99.95%) ensures you reliable business continuity
Feature-rich, yet simple, fast and reliable
- Ways to connect
Your clients can join a session through an email invitation, live chat, desktop app or from your webpage. Choose which suits you best. - Free Live Chat
Add our live chat software to your website and enhance your IT support. Start a remote desktop session with a single click. - Restart and resume
Restart a remote computer without interrupting or ending the support session. - Session recording
Record your sessions for security, quality assurance, and training purpose.
Turn your team into support heroes
- Create unlimited users
Create an unlimited number of users and define their rights and limitations. - Group and share computers
Organise computers into groups and share them with other users. - Work together
Invite another operator into your remote desktop session or transfer the session to them. - Make data-driven decisions
Create reports broken down by the user and optimise your team workflow.
Support with custom look
Customise the ISL Online remote desktop software to fit your company’s image.
Adjust the software skin, texts and logo and make it feel more familiar.
We address security very seriously
- Firewall-friendly
ISL Online automatically initiates an outgoing connection through ports 7615, 80 or 443, therefore it works with your existing firewall and does not require any additional configuration. - Strongest encryption
ISL Online uses the RSA 2048/4096-bit public/private key exchange to negotiate symmetrical AES 256-bit end-to-end encryption. This protects the data transfer between the operator and the client and prevents man-in-the-middle attack. - Two-factor authentication
Two-factor authentication (2FA) is an extra layer of security for helpdesk technicians and IT professionals and makes unauthorised access much harder. With 2FA enabled, an operator must provide a second factor (a one-time passcode) in addition to their password to login successfully. - Code Signing
ISL Online applications are digitally signed by means of a Code Signing certificate, which reliably identifies ISL Online as the software publisher. This digital signature assures you and your users that the remote desktop software does indeed come from the trusted source, and that the code has not been subsequently modified.
Choose what’s best for your business
- Cloud Licence
- No installation
- 99,99% service uptime
- Optimal performance, speed and reliability
- Global coverage
- Always up-to-date version
- No maintenance costs
- Highly scalable service - Self-Hosted License
- Installed on your own server
- Full independence and control
- All connections established through a private server
- Maximum privacy - Private Cloud
- Larger companies
- High Availability (HA)
- Network of private servers
- Global coverage
- An almost 100% fault-tolerant system
- Cloud and on-premise service benefits combined
- Fully scalable
- Deployable as a self-hosted or cloud service
Simple pricing with no hidden costs
ISL Online is priced per simultaneous session – the number of sessions running at the same time. The rest is not limited
Start with ISL Online today
Become a FieldTrust partner today and get access to:
- Exclusive ISL Online partner discount
- In Depth commercial and technical training
- Unlimited trials for your customers
